LEGAL
Privacy Policy
Version 1.0 · Effective February 1, 2026
Introduction
KritKarr ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.
Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
Personal Information
Name, email address, phone number, physical address, vehicle information, payment information, and other information you choose to provide.
Usage Information
Information about your use of our services, including service history, booking preferences, location data (with your permission), and interaction with other users.
Device Information
Device type, operating system, unique device identifiers, mobile network information, and app version.
How We Use Your Information
We use the information we collect to:
Provide Services
Enable you to book automotive services, connect with mechanics, manage vehicle maintenance, and process payments.
Improve Our Services
Analyze usage patterns, develop new features, optimize performance, and enhance user experience.
Communication
Send service updates, booking confirmations, safety recalls, maintenance reminders, and respond to your requests.
Safety and Security
Verify accounts, detect and prevent fraud, enforce our terms of service, and ensure the safety of our community.
Information Sharing
We do not sell, trade, or rent your personal information. We may share your information in the following circumstances:
Service Providers
With KritKarr Heroes and Hubs to facilitate service bookings and completions. Only necessary information is shared.
Business Partners
With third-party services that help us operate our platform, such as payment processors, cloud services, and analytics providers.
Legal Requirements
When required by law, court order, or government request, or to protect our rights and the safety of our users.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security assessments.
Your Rights and Choices
You have the right to:
Access and Update
Access, update, or correct your personal information through your account settings.
Delete Account
Request deletion of your account and associated data, subject to legal retention requirements.
Opt-Out
Opt-out of promotional communications by following unsubscribe instructions or updating notification preferences.
Location Services
Control location sharing through your device settings. Note that disabling location may limit certain features.
Children's Privacy
Our services are not intended for children under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes through the app or via email. Your continued use of our services after changes constitutes acceptance of the updated policy.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: KritKarr, Inc. Email: privacy@kritkarr.com Website: www.kritkarr.com